This can happen sometimes on fresh minimal/alternate installs or in other situations. The fix is pretty simple. Try these, in the following order, testing after each to see if the situation is fixed:
- Reconfigure locales
sudo dpkg-reconfigure locales if that doesn’t work 
- Reinstall locale language-pack
sudo apt-get --reinstall install language-pack-it if that doesn’t work, 
- Manually force locale settings (persistent)
sudo update-locale LC_ALL=it_IT.UTF-8 LANG=it_IT.UTF-8 
